Support
Contact NADA about app use, purchases, privacy, data sources or local data.
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Contact
Questions? Email hello@notadietapp.com.
Tell us whether you use iOS or Android, your NADA version and what you need help with. If something went wrong, describe what happened and what you did before it happened. Do not send passwords, payment card details, full nutrition exports or medical records.
Billing help
Apple or Google manages subscription cancellation, billing changes and refunds. See Billing and cancellations for the correct store links.
Use Restore Purchases to check for an existing NADA purchase on your current store account. Purchases cannot be transferred between Apple and Google Play.
Privacy questions
Read the Privacy Policy to find out how we handle your data. For questions or data-protection requests, email the address above.
Data-source questions
Read Data Sources for food-data sources and the limits of nutrition and allergen information.
Deletion and reset questions
Your nutrition records are stored on your device. You can delete them in the app, but NADA cannot recover them afterwards. Deleting data or resetting the app does not cancel a subscription.